FAQ
1. What’s your order processing time?
Orders are processed within 1-2 business days (excluding weekends and holidays).
2. How long does shipping take?
- US Domestic: 3-5 business days via USPS/UPS - International: 7-15 business days (varies by location)
3. Do you offer free shipping?
Yes! Free US shipping on orders over $75.
4. Can I return or exchange bedding items?
Unused, unwashed items in original packaging can be returned/exchanged within 14 days of delivery. Contact us first for a return authorization.
5. How do I track my order?
A tracking number will be emailed to you once your order ships.
6. Might product colors/textures differ from photos?
Slight variations may occur due to screen settings and production batches.
7. How to contact you for further questions?
Email us at minsonhung36@gmail.com—we’ll respond promptly.